#Janetter please check firewall settings how to
#Janetter please check firewall settings install

Sometimes one step requires the previous one.

Perform everything in the correct order.

Often we are also on a different Time Zone.

The removal of malware is not instantaneous, please be patient.

#Janetter please check firewall settings install

Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you.

You can copy them to a CD/DVD, external drive or a pen drive Removing malware can be unpredictable.It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen.Click on the Follow This Topic Button ( at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly.Make sure you're subscribed to this topic:.

#Janetter please check firewall settings how to

Please enable your system to show hidden files: How to see hidden files in Windows.If the log is too large then you can use attachments by clicking on the More Reply Options button.Please do not post logs using CODE, QUOTE, or FONT tags.If needed please print out these instructions. If there is anything that you do not understand kindly ask before proceeding. on the system, please remove or uninstall them now and read the policy on Piracy.īefore we proceed further, please read all of the following instructions carefully. If you have illegal/cracked software, cracks, keygens etc. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.įailure to remove or disable such software will result in your topic being closed and no further assistance being provided. I'll run MBAR in safe mode and then in normal mode disconnected from the net.Īnyhow given I cannot have an active internet connection in normal mode unless the system is clean. I am also running MBAR via safe mode - I am unsure if this is effective in safe mode but given I suspect this is a rootkit, it should be shouldn't it? I am now writing this from safe mode with networking on the infected machine. On boot things are fine but the moment the internet connection is activated, it goes off again. I ran KAV Rescue Disk which enabled me to quarantine/delete lots of it and then I ran MBAM in normal mode which seemingly removed the rest of it and rebooted. I can mostly isolate it and remove lots of it but it activates again with an active internet connection. The sad part is I did a custom Avira Free scan and custom MBAM scan before clicking on the file despite being tired.

I ran an EXE from my spam because I thought it was legitimate - I guess I got phished. OK I got myself infected this time by doing something very stupid because I was angry and tired.